Relationships
The fact that this blog is hosted on and IT Technical Services website should not imply that all of the postings will be technical in nature. My real interest here and I suspect yours as well is to address business issues. By all indications, 2009 is going to be a difficult year for all of us. For a brief commentary on my views for 2009, visit my personal blog here.
Part of my "elevator pitch" is that Quality Systems Solutions, Inc. is a "relational" business as opposed to a "transactional" one. When we engage with a new customer, we seek to do so for a long time. Our original client, dating back to 1997 is still a client. We are simply not in the business of selling a piece of hardware, installing an application of fixing a problem and then moving on to the next opportunity that comes along. Clients that are NOT looking to establish a long term relationship with a solution provider are just not very good prospects for us.
Establishing mutually beneficial relationships, structured to provide service for and extended period of time are central to our business model. That philosophy applies equally to both side of the business equation for us. We view our vendors, distributors and partners the exact same way that we view our customers. Establishing a healthy vibrant relationship is essential to maintaining a profitable business relationship.
To that end I plan on featuring certain "relationships" on a regular basis as part of this blog. The easiest place to start is with my fellow members in the Northern Kane County Chamber of Commerce, Business Power Connection (BPC) group. BPC is a lead sharing group similar in purpose to BNI, Le Tip and any number of other groups.
Today I would like to introduce you to Mary Beth Huffman. Mary Beth is the owner of IMPACT Marketing & Public Relations . IMPACT Marketing and Public Relations is an independent integrated marketing communications boutique. Their experienced and talented team focuses on your business needs, which range from promoting your business, products, and services to influencing sales and business development. They can help you grow your business using effective integrated marketing communications strategies. When you contact Mary Beth, tell her that I sent you!
Next week, I'll feature Angela Schiek with Aflac.
Part of my "elevator pitch" is that Quality Systems Solutions, Inc. is a "relational" business as opposed to a "transactional" one. When we engage with a new customer, we seek to do so for a long time. Our original client, dating back to 1997 is still a client. We are simply not in the business of selling a piece of hardware, installing an application of fixing a problem and then moving on to the next opportunity that comes along. Clients that are NOT looking to establish a long term relationship with a solution provider are just not very good prospects for us.
Establishing mutually beneficial relationships, structured to provide service for and extended period of time are central to our business model. That philosophy applies equally to both side of the business equation for us. We view our vendors, distributors and partners the exact same way that we view our customers. Establishing a healthy vibrant relationship is essential to maintaining a profitable business relationship.
To that end I plan on featuring certain "relationships" on a regular basis as part of this blog. The easiest place to start is with my fellow members in the Northern Kane County Chamber of Commerce, Business Power Connection (BPC) group. BPC is a lead sharing group similar in purpose to BNI, Le Tip and any number of other groups.
Today I would like to introduce you to Mary Beth Huffman. Mary Beth is the owner of IMPACT Marketing & Public Relations . IMPACT Marketing and Public Relations is an independent integrated marketing communications boutique. Their experienced and talented team focuses on your business needs, which range from promoting your business, products, and services to influencing sales and business development. They can help you grow your business using effective integrated marketing communications strategies. When you contact Mary Beth, tell her that I sent you!
Next week, I'll feature Angela Schiek with Aflac.
posted by Rick Bahl at
9:02 AM
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