Network Technician

Job Requirements:

* Microsoft Certification (MCTS, MCITP, MCDST, MCSA, MCSE, )
* High School Diploma or equivalent
* Minimum of 1 year relevant professional experience
* Must live within 25 miles of Elgin
* Verifiable experience with Microsoft Servers: Windows 2008 R2, SBS 2008, Foundation Server
* Experience supporting Windows Desktop systems and Microsoft Office applications
* Experience supporting Anti-virus – preferably Trend Micro, Vipre
* A broadband Internet connection at home.
* Must have reliable transportation.
* Flexible hours (availability) and the ability to work independently with minimal direct supervision.

Desired Qualities:

* Outstanding customer service skills
* Stable work history
* Excellent communication skills at technical and non-technical levels
* Attention to detail and quality of work
* Agreement to non-compete & confidentiality agreement
* Advanced troubleshooting skills
* Professional appearance
* Adept at utilizing resources and finding solutions
* Occasional heavy lifting

Responsibilities:

* Learn our business model and service offerings
* Communicate our service offerings to prospects & clients
* Provide services for our clients
* Document work in a timely and understandable manner

Desired Skills & Experience

Experience supporting Microsoft Office 2007 & 2010
Experience supporting Windows 7 Professional & Enterprise
Experience supporting Blackberry or Windows Mobile handheld devices
Experience supporting Backup Solutions – Zenith, DATTO, Doyenz, eFolder
Experience using a PSA tool, such as AutoTask, ConnetWise, TigerPaw
Experience using an RMM tool, such as Zenith, Kasaya, N-Able, GFI Max, LabTech

Please fill out both forms below to apply.

Click here to submit an online Network Technician Q & A Form
Click here to submit an online Network Technician Job Application Form